Virus Removal

Computer caught a virus?

Has your computer slowed way down? Are you seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. Our Geek Squad® Agents have the tools and expertise to get things running clean again.

Virus and Spyware Removal

Can Mac computers get viruses just like PCs?

Yes, while Macs are less susceptible to viruses than PCs due to their Unix-based operating system and strict app store policies, they can still be infected by malware or viruses. It's important to have antivirus software and practice safe browsing habits on any computer. 


What are the signs that my PC might have a virus?

Common signs include slower-than-usual performance, unexpected pop-ups, programs opening or closing automatically, and the presence of unknown applications. If you notice these symptoms, it might be time for a virus scan. 


 What should I do if my Mac is infected with malware? 

If you suspect malware on your Mac, you should immediately run a scan with reputable antivirus software. Remove any identified threats, and consider seeking professional help if the problem persists. 


Can I use the same antivirus software for both Mac and PC? 

Many antivirus software providers offer solutions for both Mac and PC, but you need to ensure you download the correct version for your operating system. Always choose antivirus software from a trusted source. 


How can I prevent viruses on my PC? 

Keep your operating system and all software up to date, use a reliable antivirus program, avoid clicking on suspicious links or downloading from unknown sources, and regularly back up your data. 


Is it safe to remove a virus myself, or should I call a professional? 

It depends on your level of expertise. Simple viruses can often be removed with antivirus software. However, more complex malware may require professional removal, especially if it's deeply embedded or if sensitive data is at risk. 


How often should I run a virus scan on my computer?

It's generally recommended to run a full virus scan at least once a week. However, if you frequently download files from the internet or suspect an issue, you may want to run scans more often.

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